FAQs

There is a “Book Now” button on our Facebook and Instagram page. You can also book directly on our website via this link - Book Now
The booking system is always completely up to date as it’s all automated. Please check Availability and Book Now. If a particular day isn’t showing up, it’s because it's fully booked already.
Yes. There is a “Change/Cancel Appointment” link within your booking confirmation email. Click on the link and select the new date/time.
We can’t provide 30-minute bookings due to restrictions on our planning approval from City of York Council.
We will be opening during the hours of daylight so will adjust our booking system accordingly throughout the year.
£11 per hour for 1-4 dogs, £14 per hour for 5-8 dogs.
The booking system sends an automated email and text with the gate code 2 hours before your booked slot.
The fencing is 6 foot high deer fencing and the gate is also 6 foot high made from galvanised steel and welded wire mesh. If your dog is capable of leaping a 6 foot fence then our park is not suitable for you.
Yes - we have rabbit wire/netting fitted to the lower part of the fencing to ensure small dogs can't get through the fence. Also, there's only a gap of about an inch under the gate. We advise never to leave your dog unsupervised and to also secure the gate properly before allowing your dog(s) out of the car.
Yes – we want all customers to park their car on the gravel hard-standing we have built within the park itself. This allows you to secure the gate behind you before letting your dog(s) out of the car.
Not at the moment. This is partly due to planning restrictions for the maximum number of cars parked at the site.
The post code covers a wide area and if you follow it you will arrive at Yorvale Ice Cream. We are located on Appleton Road, approximately 2 miles south of Bishopthorpe.

Our google maps location is here.
Apple maps location is here.

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